Privacy Policy

Nu Cult Clothing

1. Introduction

Nu Cult Clothing ("we," "our," "us") is committed to protecting the privacy of our customers ("you," "your"). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

By using our website and services, you agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our website or services.

2. Collection of Personal Information

2.1 Types of Information Collected

We may collect the following types of personal information:

Contact Information: Name, email address, postal address, phone number.
Payment Information: Credit card details, billing address.
Transaction Information: Purchase history, order details.
Website Usage Information: IP address, browser type, access times, referring website addresses.
Marketing Preferences: Information about your preferences for receiving marketing communications.

2.2 How We Collect Information

We collect personal information in various ways, including:

Directly from you when you provide it to us (e.g., when you make a purchase, register for an account, or subscribe to our newsletter).
Automatically when you use our website (e.g., through cookies and web beacons).
From third-party service providers who assist us in providing our services (e.g., payment processors).

3. Use of Personal Information

We use your personal information for the following purposes:

To process and fulfill your orders.
To communicate with you about your orders, inquiries, and other customer service needs.
To improve our website, products, and services.
To send you marketing communications, if you have opted to receive them.
To comply with legal and regulatory requirements.

4. Disclosure of Personal Information

We may disclose your personal information to:

Our service providers who assist us in providing our services (e.g., payment processors, shipping companies).
Third parties where you have expressly consented to the disclosure.
Law enforcement agencies, regulatory authorities, or other third parties as required by law.
Our related entities and business partners, in accordance with this Privacy Policy.

5. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, and disclosure. These steps include:

Implementing physical, electronic, and managerial procedures to safeguard and secure the information we collect.
Regularly reviewing our security practices to protect against unauthorized access to our systems.

6. Access and Correction

You have the right to access and correct your personal information held by us. If you would like to access or correct your personal information, please contact us using the contact details provided below. We will respond to your request within a reasonable timeframe.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your user experience. Cookies are small data files that are placed on your device when you visit our website. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

8. Marketing Communications

If you have opted to receive marketing communications from us, you can unsubscribe at any time by following the instructions in the communication or by contacting us directly. We will process your request as soon as practicable.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website, and the date of the latest revision will be indicated at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Nu Cult Clothing
Email: info@nucultclothing.com